Waiter Job Description - Birmingham, West Midlands, UK

Waiter

Part-time, Permanent , full time

Location: Birmingham, West Midlands, UK

Salary: GBP

About the Role

The role of a Waiter is pivotal to the success of Individual Restaurants and requires an individual who is passionate about customer service and hospitality. As a Waiter, you will be responsible for ensuring that our customers have an enjoyable dining experience by providing exceptional service and anticipating their needs. You will be working in a fast-paced environment that requires excellent communication skills, attention to detail, and the ability to work well under pressure.

Responsibilities

• Greeting customers and taking their orders
• Serving food and drinks
• Providing recommendations and answering questions about menu items
• Handling payments and processing transactions
• Maintaining a clean and organized dining area
• Collaborating with kitchen staff to ensure timely delivery of orders
• Adhering to health and safety regulations

Qualifications

• Prior experience in a customer service or hospitality role
• Excellent communication and interpersonal skills
• Ability to work well under pressure
• Basic math skills for handling payments and transactions
• Flexibility to work evenings and weekends

Common Benefits

• Employee discounts on food and beverages
• Flexible scheduling
• Training and development opportunities
• Potential for career advancement
• Opportunities to work in different locations